1. Order Processing:
- All orders are processed within 1-2 business days after receiving payment/order confirmation. Orders placed on weekends or public holidays will be processed the next business day.
- Once your order is dispatched, you will receive tracking details via Email, SMS, or WhatsApp (based on the contact information shared at checkout).
2. Shipping Methods:
- We offer various shipping methods depending on your location. Standard shipping typically takes 3-7 business days for delivery.
- Our delivery partners will attempt to deliver your orders twice before the item is returned to our warehouse.
- Please ensure that you provide a valid mobile number and shipping address while placing your order.
3. Shipping Charges:
- Shipping charges vary based on the weight of the order and the shipping method selected at checkout. You will be notified of the shipping cost before finalising the order.
- For Cash on Delivery (COD) orders, an additional fee of ₹49/- applies.
4. Shipping Delays:
- Occasionally, shipments may be delayed due to weather, holidays, or other factors outside our control. We will notify you if your shipment is delayed.
If you have any further queries, please contact our customer care at 7573040435 or email us at trade@safilocare.com.
